Commerce officials sounded a warning Monday night about a company’s direct mail solicitation to city residents selling “insurance” to cover their water service lines.
“We’ve already had two people who said they gave their credit card numbers to them,” said city clerk Sandra Haggard.
“As a homeowner, you own the water service line that brings fresh tap water into your home,” the brochure advises. “You are responsible for the maintenance and repair of this line from the meter to your home. Changing soil conditions or simply the age of your service line can cause water service line emergencies.”
The company, HomeServe, suggests that such lines should be insured to “protect you from the cost of repairs” to the water service line.
“We do not endorse this,” said city manager Pete Pyrzenski. “We will look into this. It is kind of bizarre as to what they want to do for the residents.”
Recipients are asked to call a toll-free number or go to an online site. The fee is $5 per month.
Pyrzenski said the mailings appeared to target elderly residents.