In response to the recent outcry over slow Internet speeds from Windstream in the Jefferson area, the firm sent representatives to Monday night’s city council meeting to discuss the problems. But a dozen Jefferson area residents slammed the company for both its lack of speed and poor customer relations.Windstream officials told the crowd that 63 percent of Jefferson residents are receiving the high speed Internet service that they are paying for. Officials said they have plans to get 100 percent of customers up to speed by Sept. 30
But at least one city council member wasn’t impressed by the promises.
“You are upgrading us to what we currently should be getting,” said councilman Steve Quinn. “…That is not an upgrade.”
For the full story, see the April 30 issue of The Jackson Herald.