Most of Jackson powered back up; 4,386 still without power in Madison

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Wednesday, March 4. 2009

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Power has been restored to most areas of Jackson County officials of Jackson EMC said Wednesday morning with only 354 customers in the area still without electricity.

In Madison County, some 4,386 JEMC customers remain without power Wednesday morning, down from 8,000 Tuesday afternoon. Madison County was hit hard by Sunday's snow storm and school was again canceled Wednesday.

According to JEMC, 30 work crews are in Madison County Wednesday. Some 70 broken power poles were rreported in the county with 17 remaining to be fixed. Mud has been a major problem in restoring power, officials said, as trucks get bogged down and have to be pulled out of the mire.

Most of the feeder lines have been restored in Madison County, JEMC officials said Wednesday morning and work in both Madison and Jackson is now focused on restoring power to individual homes.

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#1 What the... on 03/01/09 at 07:28 PM [Reply]

A tiny bit of snow causes a State of Emergency?? Call 911 should you have heating problems?? Has Obama-itis spread to Jackson County...I though we all had a responsibility to plan ahead and take care of ourselves. Now the 911 center will make sure we have heat??

#1.1 Mark on 03/02/09 at 04:10 PM [Reply]

Sure, we are still suppose to plan ahead and take care of ourselves. That's our responsibility as citizens. The government also has the responsibility to care for its citizens health, safety, and welfare. I am not advocating handouts, but sometimes despite a person's best laid plans things go sour and that should be when the government is there to step in and lend a helping hand. What if it were your 85 year old grandmother who was having a heating problem? You might appreciate it then.

#1.1.1 Intelligent person on 03/04/09 at 04:21 PM [Reply]

If you were that concerned with your 85 year old grandmother you would have a generator available in cause of emergency.

#1.2 VIETVET on 03/03/09 at 08:22 AM [Reply]

So you are upset with the Obama administration and try to tie the snow storm somehow to him. I didn't vote for him either but this emergency situation has nothing to do with politics. Did you know that Jackson County Emergency Managment system did exactly what it is trained to do. Firefigthers, police and power crews were all about helping people in distress and many still are. You talk about being prepared for this well let me say what if you are a person with special needs such as the elderly or a child. What if you have no power for water or no way to prepare meals and no heat for your family. My wife and I were without power for 12 hrs but Georgia Power crews got to me early on Monday morning. So I ask you not to talk down to people for calling 911 because even though you were prepared this time you might not be so the next time we have an emergency. Jackson County has caring people who are willing to sacrifice for its citizens.

#2 Paying customer! on 03/02/09 at 04:40 PM [Reply]

Can somebody please explain to me how it is that the whole city of Commerce has power but I, a paying Jackson EMC customer, is still without power since 7:00pm last night? I don't get it. Then I hear that Jackson EMC did not dispatch any workers until this morning around 3:00am this morning. This coming from a Jackson EMC official that I spoke to on the phone myself. I don't understand this. I assume that Commerce has to get power from a state power grid somewhere too, but I don't know. All I know is that I have two sick children at home now and $200.00 worth of food that my wife bought yesterday that is probably gonna ruin. But you bet that if I was late paying my bill they would be right there to turn my power off and charge me an outrageous fee to turn it back on. Justice? I think not. Who gets stuck with the spoiled food bill? Me! The doctors bill's because my children are sick from having no heat? Me! Thats who! Luckily I did have enough firewood to help take the chill off just slightly, but its like throw a cup of water at a house fire, not enough. Had I know it was gonna take this long to get my power back on, I would have went to a motel for the night, but I figured hey Jackson EMC has to be as good as Walton EMC, right? WRONG? When I was on Walton EMC the longest I was ever without power was two hours, and yes that was in 2004 during another snowstorm in March! But the one thing that tops the cake, and really hope this is a rumor, was than Jackson EMC did not dispatch workers because they didn't want to pay overtime. If that is the case then the management at Jackson EMC does not care for its customers but instead they care about their bottom line, which is truly sad. Sorry guys no bailout monet here.

#2.1 Anonymous on 03/03/09 at 02:53 PM [Reply]

have you ever heard of preplanning

#2.2 PB on 03/04/09 at 07:42 AM [Reply]

I know for a fact that JEMC did dispatch workers before Monday morning because my husband went out early afternoon on Sunday. And yes they are working nonstop to get your power on. I also have two sick children at home who have also not seen their daddy all week due to him working on your power. I also understand your situation too because I have been there but JEMC workers can not be blamed for how this storm occurred. These men are working over 16 hours a day with minimal break. You are in my prayers and I would appreciate a prayer for the safety of my husband and his co-workers.

#2.3 AHS on 03/04/09 at 01:11 PM [Reply]

I also know for a FACT JEMC was working Sunday by 3:00 PM because my husband also works for JEMC and I answered the phone when he was called in. I certainly understand frustration because I did not have power until yesterday. They are working 16 hour shifts which is all OSHA will allow and are doing the best they can. It would be nice if they could work without every car stopping to ask when power will be back on or eat a hot meal without being yelled at by ignorant people. They are human beings who, in some cases, are going home at night for a 7 hour nap with no power at their personal homes. I am sure none of these guys want your children to be sick as they are fathers themselves. Cut the workers some slack!!!

#2.4 AHS on 03/04/09 at 02:08 PM [Reply]

I know for a FACT JEMC went to work Sunday afternoon because I answered the phone when they called my husband in to work. These guys are working 16 hour shifts and many are going home for a few hours sleep in their own homes that have no power. I am sure none of the people want your children to be sick and are doing the best they can to get the power back on. I understand frustration because I didn't have power until yesterday but electricity is not a constitutional right. Stop criticizing, don't stop in the road to ask the workers when the lights will be back on, and stop fussing at them if they sit down to eat a meal. These guys are human beings with families at home also. Snow storms are acts of God and certainly not the fault of JEMC employees.

#2.5 en on 03/04/09 at 07:49 PM [Reply]

JEMC DID have crews out sunday, my husband was one of them. I to was at home with our small children and NO power (were on city of commerce). He has worked 16 hour days since sunday with only short breaks they have to take because of OSHA laws. With the help of contract crews someone was working to restore power NONSTOP there was NEVER a time when work stopped! Try to be a little more grateful.These men preform a job where one mistake could be the last one they ever make.

#2.6 Renee on 03/04/09 at 10:46 PM [Reply]

This comment is in response to the person who calls himself a paying customer....

My husband works for JEMC and he was called into work at 2:30p.m. on Sunday. He was called out to help get other people's power restored while we didn't have power at our own home. He had to leave myself and our two kids home while he went to work. In fact,he is still out working now and it is midnight on Wednesday. He has only came home for a few hours to sleep since Sunday afternoon. He along with a bunch of other men are working around the clock,so you all should appreciate them for the work they do. There were thousands of people without power,not just one person. It takes a while to get everyone's power back on. My children haven't seen their Daddy since Sunday. In fact,I let them stay up late tonight so that maybe they coud see him before they went to sleep. I called him at 11:00 and he was still working and didn't know when he would be home,so my kids had to go to sleep once again without seeing their daddy. He was in Kentucky a few weeks ago and had to stay for two weeks to help the people there. Some people there were without power for a month and people here are complaining about a few days. What would you do if you were in those people's shoes. Thank God you live where you do and that it isn't worse because it could be. My husband said that even though those people were without power for so long they were still so nice and appreciative of the help they recieved from JEMC. Stop complaining and thank God for what you have.

#3 Paying Customer on 03/03/09 at 11:13 AM [Reply]

Could we all stop and appreciate all that is being done to help at this time? These power companies employees have families that are without also. We should be more understanding at a time like this. Let's be THANKFUL for our famlies and friends and help each other. I appreciate all that these people are doing.

#4 Happy with JEMC on 03/03/09 at 12:50 PM [Reply]

I would like to thank JEMC. They recently spent quite a few day trimming trees and underbrush from the power line right of ways at our home and down the road and for me it paid off. Power only flickered a few times Sunday, but never was off more that 5-10 seconds. Had family come over to stay in our warm house as their power (from Georgia Power) did not come back on until Tuesday morning.

#4.1 Happy Customer on 03/03/09 at 11:07 PM [Reply]

I too am thankful for the hard work these men and women do every day - may dad sacrified many hrs away from us when I was growing up during ice storms, etc; and No they don't get their families power on first or any quicker than anyone's else! They too spent time on our road and property, trimming limbs and brush to help in times like these and we didn't lose power at all! I appreciate every hour they have given us during this storm and will thank them each time I see them; hopefully someone will tell them to read the GOOD comments on the blogs! Thanks again - we never hear or see the good just the bad!!!

#5 robin on 03/03/09 at 02:35 PM [Reply]

I, for one, am grateful that Jackson EMC employees are willing to work horrid hours, in the cold and dark, to reestablish power to their customers. Yes, my power still is out, and yes, my house is cold and food is spoiling. But the progress the EMC is making is huge compared to the level and extent of damage. Thanks so much, Jackson EMC.

#5.1 Anonymous on 03/04/09 at 01:06 AM [Reply]

they are getting paid well its not being done to help you

#6 GROW UP on 03/03/09 at 04:27 PM [Reply]

People need to realize how many people were out of power. They are not GOD and can snap their fingers to have the power on. Commerce is a differnt company than JEMCO. Obviously you HAVE had your power cut off in the past to know they will be out.
PLAN AHEAD!!

#7 Tyler on 03/03/09 at 10:54 PM [Reply]

I as well want to thank Jackson EMC for all they have done. They work day and night in the cold trying to get people power and yet they complain. Many workers didn't even stop to eat. And yet you want to complain because they didn't get there in time to your standards...cry me a river. The Indians didn't have power and they survived!!!
For those who are wondering why they dispatched so late...it is hard to get to a home when you are unable to navigate down the roads. If a tree or snow is blockin the road, you can't very well get there to fix the power. Just be thankful that such a great company as Jackson EMC and all the others who pitched in to help were able to get the power back on when they did. In Athens, the police department had to borrow the counties 4-wheel drive trucks just to get around.

#8 Tyler on 03/03/09 at 10:58 PM [Reply]

That storm back in 2004 didn't bring 8 1/2 inches of snow now did it???

If you are so worried about sick kids, when you heard of this coming why didn't you make sure you had some source of heat??? Well DUH!!!

If you like Walton EMC so much...why don't you go back there. No oone will probably mind if you have this kind of attitude all the time.

#9 Michael McCarthy on 03/04/09 at 05:02 AM [Reply]

According to 2008 statistics (http://www.psc.state.ga.us/electric/surveys/2008/allprowin08/allprowin08-500.asp) Jackson EMC, supposedly a member-owned company charges 10.04 cents per KWH. Georgia Power, a for profit company charges 10.25 cents per KWH. Where are the dramatic savings that should come from a member-owned company? On their website Jackson EMC says they are service oriented rather than profit oriented. Where's the great service?

Personally, I have Georgia Power and they got me going Sunday evening. Good luck with that membership.

#9.1 PB on 03/05/09 at 12:29 PM [Reply]

So critical. I am also on GA Power and my husband works for JEMC. No matter the company we all need to realize that they do what they can with the situations they are facing. If you do not work for a power company you have no right to judge how quick you feel their service is. I personally have no idea how long it takes to change out a broken pole(or over 100 for that matter) and I feel sure that the general public have no clue as well. We all have stories about how long we have been without power but it is not fair to compare all situations. Consumers and the public should realize that these workers needs support and encouragement.

#9.1.1 Look at the facts ma'am. on 03/05/09 at 03:28 PM [Reply]

I think when JEMC sells electricity for about the same price as Ga. Power then obviously the profit that would normally go to shareholders must be going to employees, managment, etc. If they used this profit to hire more folks instead of enriching the ones they have then the service would be better. Don't ya think?

It's simple mathematics. Where did the profit go? Do they have more employees than Georgia power per customer? I myself have witnessed a Jackson EMC employee using their equipment on his personal property. That might be where your member dollars are going.

#9.1.1.1 PB on 03/06/09 at 09:17 AM [Reply]

It is amazing how many want to voice their opinion about others. I knew before I responded the first time that it would do no good because those who have posted negative comments on this site about the men out there working could not be reasoned with. It hits home to me when you are sitting at a computer bashing the workers and the company they are working for when my husband is one of those workers. I know just how hard these men are working and the long hours they are pulling and people like yourself are just concerned with stupid stuff. And you look at the facts: A storm hit Madison county and the power companies restored power to the consumers. Yes, it took many days but many people do not understand, myself included, the process for rebuilding power lines. Yes, the power workers could come hook a service back up to a house but if every major line is down that feeds that area then you are still not going to have power.

I do realize that I have just wasted my time because you could really care less about the people and are just wanting to discourage and bash JEMC.

I am sure in your line of work you have pleased everyone you ever encountered.

#10 Thankful on 03/04/09 at 07:36 AM [Reply]

We are Jemce customers and our power only flickered a couple of times....we live on a dirt road. So someone was doing something right. Anyway how do you preplan and snow/icestorm? These guys are always on stanby for emergencies such as these....they do the best they can do with the crews they have, I am sure not alot of people are willing to work in the freezing wet cold...I bet the ones complaining here sure would not get off there butts to get, out there and help any either.

#10.1 Anonymous on 03/05/09 at 01:55 AM [Reply]

you preplan by trimming trees off of the powerlines

#10.2 jeff on 03/05/09 at 07:46 AM [Reply]

It is their job,they get paid WELL to be in the Cold & WET,ITS PART OF THE JOB.Reply To #10
if i got paid what they do,I would be frist in line to goto work,Lets See,16hr days at time an a Half = lota cash,Poor guys,i would to have a job with Jackson EMC,Darn Hiring freeze.
Oh yea! the part where they work 16hr with no break (Bull****)I saw 20+ trucks at Cracker Barrel with their own table.buts thats ok, Mans Gotta Eat!Overall Good Jobs guys,thank God For People Like Pike,an the other Subs that really got our power back on,Oh Yea! Guys at JEMC ,How about talking to your Boss,an see if they will let you cut all those problem trees down during the SUMMER when its nice an WARM! I know ive tried to get EMC to Cut some trees that were a problem,No Luck.Guess they rather do it when it snows,,,

#10.2.1 jp on 03/05/09 at 10:23 AM [Reply]

Hey Jeff, what do you do for a living?

#10.2.2 Anonymous on 03/05/09 at 03:04 PM [Reply]

Jeff,

Maybe you should look at it like this: no matter the job, everyone has the right to eat. Would you prefer that these guys just keep working until hunger and fatigue cause them to make a life threatening or life ending mistake? There were way more power outages than men working, so should they have called to check with you to see if you were ok first and then worried about the thousands of other customers? Do these men not deserve to be paid for thier work? By the way, 8 hours of those 16 hour days are their normal work day so the overtime is not what you think, though they deserve every single penny that they make considering the job that they perform. You are without power? Well, they are without a decent night's sleep and their wives are at home without their husbands. So I guess we are all having to make sacrafices. Wouldn't you agree? Leave these men alone and let them do their jobs in peace!

#10.2.3 Anonymous on 03/06/09 at 07:21 AM [Reply]

I personally don't give a crap about the extra money and
I am quite sure that my husband would have rather been at
home with his 13 month old daughter rather than working all
day and all night for ungrateful consumers that are not
appreciative of the danger that is associated with going
out in this weather. Each and every one of the workers
at JEMC need to be thanked for the sacrifices that they
put forth for YOU!!
As for 20 plus trucks at a restaurant, you ate didn't you?
First they are sleep deprived, now you think they should
be food deprived as well.
I also threw out 8 garbage bags of food but I would have
gladly thrown out more, if it has meant my husband could
have been at home.
People need to be more courteous and appreciative for the
workers that are out there day in and day out to make
your lives a little more comfortable.

#10.2.3.1 Hunching on 03/06/09 at 12:08 PM [Reply]

At least you have time to reproduce and contribute to the gene pool. Makes for more linemen (women) in the future.

#11 chris on 03/04/09 at 08:56 AM [Reply]

My only complaint is every time we called the Jackson EMC office. They were telling residence
in my subdivision. Your power is showing restored. Which it was not they were having to
re open tickets. My concern was who was closing out tickets on places the power had not been restored ? It was very upsetting to wait 12 hrs and call back and they tell you your ticket was closed out 3 hars ago but the power had never been restored

#12 Beverly on 03/04/09 at 08:57 AM [Reply]

Thank you JEMC, My power was off till 6pm Tuesday night and I was so glad that you guys worked day and night for me to get my power when I did. My husband was so wonderful keeping the kerosein heater and fire going. He also cooked on colman stove on back porch the food that was going bad in our freezer. We had some good food yesterday without power. Thank you to the famileys who did without there husband and father so that they could get my power back on God bless you all.
As for the selfish comments please stop and count your blessings.

#12.1 Josh on 03/05/09 at 10:53 AM [Reply]

Bev in #12, seriously needs to learn to spell and get her act together. It is stuck up ignorant people like her that always look down on others for their "complaints", when in fact those complaints are rightly justifiable. Get off your high horse and ask your "god" to teach you how to properly speak english. thank you and have a day....

#13 Janet on 03/04/09 at 05:37 PM [Reply]

s I read these comments, I am shocked and saddened by the insensitivity of some of the contributors. Yes, I have been inconvenienced, yes I was without power for over 30 hours and I really wanted the heat back on. And I do know that if I had been without power much longer I too would have been searching out a hote/motel, but even though I wanted my power back on in the worst way, I had to think about the people who were out there in the snow and cold trying to repair the lines. Public service is a thankless position. No one ever thanks you when everything is going well but you are the first to get reamed a new one when things go wrong. I'd like to thank everyone with Georgia Power and Jackson EMC who have been tirelessly working around the clock to help restore my power. I know that while I was cold and snuggled in blankets at home they were out wet, cold and exhausted and working around the clock to get the power back up and running. A job that is dangerous and potentially life threatening on its best day - made especially dangerous when you factor in the snow, cold hands and exhaustion. I am shocked to hear that someone made a comment about the crews sitting on the road eating - did you eat breakfast, lunch or dinner today? Don't they deserve the same? Especially after doing the hard, physical labor that comes with setting new poles and stretching new power lines. I know personally crew members from Jackson EMC, in fact I, too, have a close relative who works with Jackson EMC. He left his house on Sunday in the early afternoon - left his family who was also without power -and went to work. He worked throughout that evening, all night and all day on Monday, coming home only to sleep a couple of hours and then go back. He is not an isolated case, each and every one of the linemen and crew did the same thing.

Contrary to what seems to be popular belief, there is no magic crystal ball that tells them where all the damage is to the lines, where the trees are down or where the poles are broken. Much of this happens off the beaten path, out of obvious sight. Therefore, someone must walk these lines to FIND the areas of damage in order to fix them. There was a very nice, albeit very tired Georgia Power rep doing that very same thing on our property on Sunday night.

So, despite the fact that it was cold, and I was inconvenienced, I am grateful to those gentlemen who were a lot more inconvenienced than I - for working so diligently to get our power on and get us back to normal. Thank you, gentlemen.

#14 Madison Customer on 03/04/09 at 09:47 PM [Reply]

Thunder snow, It was a first for me. We are Georgia natives and have lived here since 1985. With this amount of snow,it was a very unusual situation and my hat is off to all who helped to restore our lives back to normal. Our power was off from Sunday to Wed and I consider that short under these circumstances.

#15 disgusted customer on 03/04/09 at 10:10 PM [Reply]

I am tired of hearing everyone praise JEMC because I for one am disgusted with the recovery efforts. Lets start from the beginning... I lost power on sunday around 4pm. I understood at the time that we had not had winter weather like this in many years and took appropriate measures by putting myself, my girlfriend and 3 kids in a hotel. At the time, I figured they would have my power on sometime on Monday. When that didn't happen, I went to my local JEMC office in neece on monday night, who told me that they were aware of my outage. Again monday night I had to get a hotel room but could not find one in athens and had to go to commerce. Monday night was spent throwing up, along side my daughter due to a stomach virus we had caught. Tuesday morning I went back to JEMC, and was told a crew was "in route". Tuesday night came and passsed... still now power. Out of money and unable to stay with my parents due to our sickness, I overdrew my acct putting us in yet another hotel room. Wednesday at lunchtime brought a ray of hope. I was told that a crew was "on site". Then finally, an automated call from JEMC at 530 today told me that "power had been restored to my location". So I went home to find that I STILL HAD NO POWER!!! and the status of my outage had been downgraded to "outage reported". no crew in route, or crew on site. And the crazy part is that I live in the city limits of Hull! Now I could understand the lengthly restoration of my power if I lived way out in the country in Ila or Danielsville, but I live in town. So to all you people praising JEMC... lets see if you are singing the same praises if you were still without power after 4 days! and to a company who WILL cut your power off 5 days after it is due. And yes, as a single parent of 2 kids, I had my power cut off because the due date slipped my mind.... but JEMC has a $250 deposit from me and cut the power off for a $67 bill! so praise them if you want, from your warm homes, with your preserved food, and running water... but i for one would love to have a chat with the CEO of this company who is so focused on its customers.

#16 JB on 03/05/09 at 07:26 AM [Reply]

Just would like to thank all JEMC crews, as well as, all of the out of town crews that came in to help restore power. All of your hard work and LONG hours often is unappreciated and gets over looked...but THANK YOU VERY MUCH for all you do!! Now on to the comments about not dispatching until Monday...so not true. My husband,who is in a supervisior role for JEMC, left our house by 3:30PM Sun and had already called crews in before leaving the house. So they were out there. They have worked and are STILL working like crazy to get everyone back on. Trust me I want your power back on more then you do. My kids have not seen there daddy since Sunday afternoon!! He may not be out pulling lines and setting poles but he's there working 26 hour shifts, directing people where to go, and how to reroute power to get yours back on faster. So show a little appreciation for what these guys do...they are putting their lives literally "on the line" for you!! THANKS JEMC!!

#17 Cold but prepared on 03/05/09 at 09:37 AM [Reply]

Put your food in a cooler and roll it outside where it's cold! If it warms up during the day, buy a bag of ice. Portable propane heaters can be used intermittently to keep you warm in your home if you don't have a fireplace. Save some of your beer, cigarette and scratch-off money to buy a few emergency essentials instead of waiting for someone else to come to your aid (while you're at it, buy a clue also). We all know it takes a while to get power online, especially with all the problems the crews are encountering. Go to YouTube and search for "Democrats On An Escalator"...recognize yourself?

#18 Anonymous on 03/05/09 at 11:31 AM [Reply]

The JEMC lineman are doing a great job, but the problem I experienced was getting a completely different story from customer service every time I would call. It's like they were just making stuff up to hopefully calm you down and get you off the phone.

#19 Joe Christmas on 03/05/09 at 01:53 PM [Reply]

Mr. Cold but prepared has got it all figured out. He tries to sound intellegent but he gives himself away by using a stupid pseudonym (look it up Mr. Cold) and then he admits to playing on YouTube.

#20 from jackson emc lineman on 03/05/09 at 06:41 PM [Reply]

I have a wife and two kids that I have only seen in passing since Sun. If all you who are complaing would leave us alone and let us do our job things would probably go a lot smoother. After all we are the professionals. We also had help from other EMC's and contractors. Without their help we would still be working 16 hour shifts. That means we have 8 hours to drive home get roughly six to six and half hours sleep and get ready to do it again. We try very hard to get power restored as fast a possible. We all had rather you have power and we be in the bed with everyone else. As far as the money I work my regular 8 hour day and then get a little overtime. I know there is stomach bug going around and I am sorry about the previous writer who had it, but my partner at work had it also and he was still dedicated enough to be there and try to help get lights back on. Another man on my crew had a daughter who got the flu and had a temp. of 105 do you think he really wanted to work or be at home to see about his little girl, plus two more us started the week bad colds. Regardless of what we had going on we still wanted to do our best to restore power to all of you, even the big complainers. While I am at it, most of the time when I am going to work to restore power after a storm I am leaving my wife and kids at home without power, so I have to wait my turn just like the rest of you.

#21 Cold but prepared on 03/05/09 at 08:16 PM [Reply]

Ah! Joe Pseudonym recognized himself! Very "intelligent" (look it up).

#22 New Economy on 03/06/09 at 05:40 AM [Reply]

People get ready. The day is coming soon when they will no longer be able to supply electricity. Trucks will stop delivering food to supermarkets. How will you survive? And don't plan on taking what I've got, you'll be shot dead trying.

#22.1 Tongue and Cheek on 03/06/09 at 12:05 PM [Reply]

The Anti-Christ Obama will save us!

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Most of Jackson powered back up; 4,386 still without power in Madison

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Most of Jackson powered back up; 4,386 still without power in Madison

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