With citizen and business complaints continuing about the Internet service offered by Windstream, Jackson County and City of Jefferson leaders are searching for another provider to compete with the firm.

City of Jefferson officials have been working to seek improved services from Windstream, as well as providing information to companies who are interested in entering the market. Jefferson leaders also plan to meet with representatives from Appalachian Broadband.

Jackson County leaders are also looking into the possibility of other providers. County manager Kevin Poe met with the vice president with government and community affairs for Comcast, which does have limited service in Jackson County, mainly in the Pendergrass area.

Jackson County Chamber of Commerce president Josh Fenn has met with Windstream to discuss concerns about the service.

“We have met with Windstream and expressed a concern from our membership,” Fenn said.

For the full story, see the April 2 issue of The Jackson Herald.

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